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How To Contact KOI
Help Us Help You.
Our preferred method of communication with our customers is e-mail because it allows us to make the most efficient use of our personnel's time.
Of course, you are welcome to call, write, or fax us. However you choose to contact us, we ask that you be patient. We will get back to you, normally within one business day.
Via E-Mail
Clicking on any of the e-mail addresses below will normally open your default mail program for message composition. If you prefer to use a different method, then copy the link and paste into your preferred application.
For general product and company information:
info@koiaudio.com
For technical support, service, and Web site feedback:
support@koiaudio.com.
Call 1-508-877-3440. Please note that this is not a 24-hour/7-day hotline. Please leave a message if necessary.
Via Mail, Courier, etc.
Our street address:
KOI, Inc.
10 Mountainview Drive
Framingham, MA 01701
USA
Please do not ship products to us without first contacting us—either via e-mail or telephone—for a return authorization.
Countries other than the United States
In Japan: Customers and all other interested parties should contact KOI's exclusive agent, Intervoice, Inc. Contact information is available at their KOI Marketing (Japan) Web site.
Links to distributors in other countries will be provided here as they are appointed.
Please note that KOI, Inc., is not responsible for the accuracy of any information or the validity of any content found on sites other than the one you are now visiting. Links to other sites are provided as a convenience.
Privacy Policy
The security of your personal information is very important to us. We never sell or rent your personal information to any third party under any circumstances. We value your trust very highly and will work to protect the security and privacy of any personal information you provide to us.
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